Support

Returns & Refunds

Backed by our 60-day money-back guarantee.

Last updated: June 16, 2026

60-Day Money-Back Guarantee

Every Horse Boost order is backed by an unconditional 60-day money-back guarantee from the date of purchase. If you are not completely satisfied for any reason, you are entitled to a full refund of your purchase price.

How to Request a Refund

  • Email our support team at contact@customercs.com within 60 days of your purchase.
  • Include your order number and the email used at checkout.
  • Our team will confirm and process your refund — you do not need to return empty bottles.

Returning Product

If you wish to return unopened bottles, our support team will provide the return address. Refunds are issued to your original payment method once the request is approved. Please allow 5–10 business days for the refund to appear, depending on your bank.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 30 days and we will make it right at no cost to you.

Contact

Instituto Experience, Lakeland FL, 33804 · contact@customercs.com · +1 (507) 448-8190