Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Order information: name, shipping address, email, and phone number you provide at checkout.
- Payment information: processed securely by our retailer and payment processors — we do not store full card numbers.
- Usage data: pages visited, device, and browser data collected through cookies and analytics tools such as Google Analytics and Microsoft Clarity.
2. How We Use Your Information
- To process, fulfill, and deliver your order.
- To provide customer support and respond to your inquiries.
- To improve our website, products, and marketing.
- To measure advertising performance, including Google Ads conversion tracking.
3. Cookies & Tracking
We use cookies and similar technologies for analytics and advertising. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
4. Sharing Your Information
We share information only with service providers who help us operate our business (such as fulfillment, payment, and analytics partners) and only as needed. We do not sell your personal information.
5. Data Security
We use industry-standard safeguards, including secure (SSL) checkout, to protect your information. No method of transmission is 100% secure, but we work hard to protect your data.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at contact@customercs.com.
7. Contact
Instituto Experience, Lakeland FL, 33804 · contact@customercs.com · +1 (507) 448-8190