Support

Contact Us

We're here to help — reach our team any time.

Have a question about your order, the 60-day guarantee, or the product? Our customer support team is happy to help. We typically respond within one business day.

Phone
+1 (507) 448-8190
Mailing Address
Instituto Experience
Lakeland FL, 33804
United States
Support Hours
Mon–Fri, 9am–6pm EST

Refunds & Returns

For refund requests under our 60-day money-back guarantee, email contact@customercs.com with your order number. See our Returns & Refunds page for full details.

Order Status

For questions about shipping or order status, email us with the name and email address used at checkout and we'll track it down for you.